Privacy Policy

Red Onyx (“we”, “us”, “our”) is committed to protecting your personal data and ensuring transparency in how we collect, use and store information. This Privacy Policy explains what data we process, why we process it and your rights regarding that data.

1. Data We Collect

We may collect the following types of data:

1.1 Personal Data Provided by You

• Name

• Email address

• Phone number

• Company information

• Inquiry details submitted through our contact forms

• Documents you voluntarily send us

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed

• Time and date of visit

• Referring URLs

This happens through cookies and analytics tools.

2. How We Use Your Data

We use your data for the following purposes:

• To respond to your inquiries and provide our services

• To offer UAE market entry, business setup and consulting

• To improve our website and user experience

• To communicate with you regarding updates or services

• To comply with legal and regulatory requirements

• To maintain the security and performance of our website

We do not sell, rent or trade your personal data.

3. Legal Basis for Processing

Depending on your location, data may be processed based on:

• Your consent (e.g., contact form submission)

• Performance of a contract

• Legal obligations

• Legitimate business interests (e.g., analytics, website improvement)

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings.

If tools like Google Analytics, Meta Pixel or similar are used, they may also collect anonymized usage data.

5. Data Storage & Retention

We store personal data only for as long as necessary to:

• provide our services

• comply with legal requirements

• resolve disputes

• ensure business continuity

Data is stored securely on hosted servers and encrypted platforms.

6. Sharing of Data

We may share data with:

• Trusted service providers (hosting, email, analytics)

• UAE authorities or licensing bodies (only with your explicit approval)

• Legal or regulatory entities if required by law

We do not share data for marketing by third parties.

7. International Data Transfers

Data may be processed in the UAE, EU or other jurisdictions depending on our service providers.
We ensure adequate safeguards are in place for international transfers.

8. Your Rights

Depending on your legal jurisdiction, you may have the right to:

• Access your data

• Request correction or deletion

• Withdraw consent

• Object to certain processing

• Request a copy of your stored data

You can exercise your rights anytime via:
📧 hello@redonyx.ae

9. Contact

For privacy inquiries, data access or complaints, contact us at:
Red Onyx
Email: hello@redonyx.ae

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a new “Last Updated” date.